Shipping

Frequently Asked Questions

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Is shipping really free?

Free Shipping applies to all Ergobaby.com consumer orders for all fifty US States, when you select UPS Ground Shipping. Free Shipping offer does not apply to return/exchange shipping. We ship to Alaska, Hawaii, and US continental states. Sorry, we cannot ship to PO Boxes, APO and FPO addresses or international addresses.
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How long will it take to receive my carrier?

Default shipping courier is OnTrac (7-10 days, including handling time)


UPS Ground is used for those zones that OnTrac can’t ship to. (7-10 days, including handling time)


UPS 2nd Day Air is available for those that pay for expedited shipping. (ship time does not include processing time (1 business day)


We do not process or ship on weekends/holidays