How do I make sure my baby’s head is supported with the Omni Breeze baby carrier?

Until your baby has demonstrated strong and consistent head and neck support, her/his head needs to be supported. Ensure the top edge of the carrier is at your baby's mid-ear level for proper support by positioning baby higher or lower on your body, when pulling the body of the carrier up around your baby's back. For a newborn baby, 6 weeks and under (minimum 7 lbs / 3.2 kg), fold the head and neck support on the inside, and button it to the lower buttons on the front from the side using the tabs for a tighter support. When baby starts to turn head from side to side and to hold his head for a few moments, you can fold the neck and head support on the outside and button it to the lower buttons. This usually happens around 7 weeks. For older babies, you can also button up the head and neck support for extra support when needed, such as when she/he is sleeping. When wearing your baby facing out (min 14 lbs/6.4 kg), make sure the head and neck support is folded down on the outside and buttoned to the lower buttons, and that your baby's chin is over the top edge of the carrier body. We recommend watching the instruction videos for step by step instructions.